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Featured Resources

07.25.16 |

Arise Data Security and Fraud Protection Case Study

An Arise Client avoided millions in potential financial losses from fraud after call centers using the Arise platform identified unusual trends in customer service calls posing a data security risk that existing algorithms did not catch.

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07.25.16 | White Papers

Arise Flexibility for Uncommon Customer Demand

When customer demands unexpectedly shift, companies are faced with significant challenges that affect brand loyalty and profitability. Even the most customer-centric organizations find it extremely difficult, if not impossible, to make effective real-time adjustments to cover fluctuating call volumes. Learn how switching to Arise&rsquo...

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07.25.16 | White Papers

Arise Flex for Healthcare

Arise's industry leading flexibility is the perfect solution for managing unpredictable call volume in the healthcare industry. From new patient enrollments, benefit questions, pre-authorizations, policy changes, appointment scheduling, and more, Arise flex is the solution your organization needs to provide a quality customer experience at an a...

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Featured Case Studies

07.25.16 | Case Study

Arise Data Security and Fraud Protection Case Study

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Featured Blogs

03.07.17 | Blog

Northern Exposure: Why Canadian e-Commerce Needs a Different Approach

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03.02.17 | Blog

3 Reasons Why 2017 is the Year to Onshore Customer Service

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03.01.17 | Blog

Customer Service Frustrations Series: Social Media Response Times

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02.21.17 | Blog

2017 Customer Service Frustrations: Email Response Times

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02.15.17 | Blog

Arise 2017 Customer Service Frustration Series: Chat Response Times

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02.01.17 | Blog

Smart Companies Mitigate Inevitable Disruption Problems to Customer Experience

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01.13.17 | Blog

Introducing the Arise 2017 Customer Service Frustration Series

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01.11.17 | Blog

Healthcare Customer Care Management Climbs Out of the Box

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12.19.16 | Blog

The Cost of Bad Customer Experience

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10.17.16 | Blog

Surprise and Delight Me

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09.12.16 | Blog

Disruption In Contact Center Business Process Outsourcing

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09.07.16 | Blog

Retailers Outsourcing More to Reinvent for the Omnichannel Era

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08.29.16 | Blog

3 Focused Paths of Business Growth

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08.22.16 | Blog

Are You Ready for the Next Generation of Technology in Customer Care?

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08.15.16 | Blog

The Evolution of Self-Service

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07.18.16 | Blog

Customer Effort: Actions to Improve Results

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07.12.16 | Blog

3 Ways to Make Customer Experience a Strategic Priority

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05.12.16 | Blog

American-Made Customer Care

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Featured White Papers

02.06.17 | White Papers

Energy and Utilities Solutions Whitepaper

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01.19.17 | White Papers

Discover Arise's Onshore Customer Service Platform

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12.19.16 | White Papers

Arise Industry Leading Flexibility One Pager

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12.16.16 | White Papers

Meeting Corporate Sustainability Goals with the Arise Platform

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12.06.16 | White Papers

Flexible Retail Solutions: The Perfect Fir For Your Brand

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12.01.16 | White Papers

Arise Healthcare Payer Solutions

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11.22.16 | White Papers

Arise Travel and Hospitality Solutions

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11.22.16 | White Papers

Arise Energy and Utility Solutions

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11.21.16 | White Papers

Arise Platform and Data Security

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11.14.16 | White Papers

Arise Platform Language Capabilities: We're Speaking Your Language

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10.17.16 | White Papers

Retail Slack is Gone: The Customer Service Capacity Shortage

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10.14.16 | White Papers

Slack is Gone: Why It Matters to Retail Customer Service

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09.27.16 | White Papers

Arise Retail Series: In Customer Care, Flexibility Beats Forecasting

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08.25.16 | White Papers

Improve the Mobile Customer Shopping Experience with Arise

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07.25.16 | White Papers

Arise Chat Service One Pager

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07.25.16 | White Papers

Arise Flexibility for Uncommon Customer Demand

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07.25.16 | White Papers

Arise Flex for Healthcare

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07.20.16 | White Papers

Arise Healthcare Total Cost of Ownership

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07.20.16 | White Papers

Arise Lower Total Cost of Ownership One Pager

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07.19.16 | White Papers

Arise Quality Customer Experience One Pager

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Featured Videos

12.08.16 | Video

[Arise Webinar] "Frictionless: 5 Ways to Inspire, Serve, and Retain Your Customers in 2017"

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09.13.16 | Video

Imagine Arise

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Featured Miscellaneous

11.10.16 |

Arise's Military Partnerships & Commitment to Armed Forces

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