Canadian Call Centre Solutions on the Arise Platform
100% Onshore Service: Serving Canadians with Canadians
Finding a quality call centre outsourcing solution to support Canadian customers can be a difficult task, but not with Arise. Leveraging our cloud-based, virtual platform as your call center solution, you gain flexible, on-demand access to a vast network of experienced Canadian agents who understand and can best empathize with the concerns and issues of other Canadians. Discover why the Arise Platform is the ideal outsourced customer service solution to serve your Canadian customers.
Arise's Customer Service
Outsourcing Platform is Your
Competitive Advantage in Canada
Choosing to leverage the outsourced call centre solution available through the Arise Platform differentiates your customer service, sales, help desk, or many other customer-facing operations with unparalleled features no one else can offer. The Arise Platform's cutting edge technology, performance enabling processes, and access to high quality networks of service providers enables:
- 40% ON-DEMAND FLEXIBILITY, 400+% SEASONALLY
- LOWER TOTAL COST OF OWNERSHIP OF 25+%
- IMPROVEMENTS IN CSAT, AND OTHER QUALITY METRICS
- ENHANCED ALIGNMENT WITH CORPORATE SUSTAINABILITY OBJECTIVES THROUGH HOMEWORKING PROVISIONING
- MULTILINGUAL, OMNICHANNEL SUPPORT
QUÉBÉCOIS CUSTOMER SERVICE OUTSOURCING
Improve Your Call Centre Customer Experience with Local Québécois-French Speaking Agents
Want to impress your customer? For customers preferring Québécois, providing English only or French speakers of other dialects isn't a good customer experience in your call centre. In fact, recent Arise research shows that 89% of customers are frustrated when encountering a language barrier with a company's customer service operation.
Provide the experience your Québécois-speaking Canadian customers expect by leveraging local Quebec agents on Arise's Platform to forge an irreplaceable bond between your company and your customer that distance and offshore agents cannot replicate.
Download our language flyer and see how Arise provides the call centre solutions in the language your customers prefer!
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