Arise has Rewritten the Customer Care Playbook
The Arise platform enables on-demand customer management business process outsourcing (CM BPO) services, leveraging virtual call centers to provide our clients’ customers with complete customer care across any channel. On top of the highest quality customer experience, our platform results in significant value to our clients’ bottom line through enhanced volume flexibility and lower costs compared to traditional options.
Our Approach Service:
Business Objective Alignment
Arise isn’t a call center outsourcing solution. Arise is disrupting the call center industry with a new approach leveraging crowdsourcing. We take the time to get to know our clients, their industry, and business drivers, to ensure 100% alignment on corporate objectives.
Improve Operational Efficiency.
Our state-of-the-art workforce management system, Starmatic™, affords both greater flexibility and scalability to meet customer demand while at the same time reducing the costs to service those customers compared to traditional outsourcing.
Complete Customer Care
We approach service delivery with a customer first mentality to create the best possible customer experience which in turn yields higher customer satisfaction and retention. This becomes evident in improved Customer Satisfaction (CSAT), Net Promoter (NPS) and Customer Effort (CES) scores.
What We Offer:
We are not a call center. We're better.
The Arise’s platform, combined with a sophisticated crowdsourcing capability are disrupting the traditional call center industry, and changing the way the world works.Learn More
Contact Centre Platform
The Arise platform enables a full suite of contact centre capabilities providing omnichannel customer care in any language for any solution your business needs.
Learn how Arise’s virtual infrastructure provides Business Continuity and Disaster Recover solutions to ensure your customers don't have to absorb the impact of unexpected.
Business Process Outsourcing
Exceed your current metrics with an on-demand solution to BPO